Disclaimer

Understanding Glasgow seeks to ensure that the information published on its website is up to date and accurate. However, the information on the website does not constitute medical, legal or professional advice and Understanding Glasgow cannot accept any liability for actions arising from its use. Understanding Glasgow cannot be held responsible for the contents of any pages referenced by an external link.

Copyright

The information and publications on the website are subject to Crown Copyright. Material may be reproduced without formal permission or changed for personal or in-house use only.

For other use of it, or if in doubt, please contact us via our feedback form.

Guidance notes on publishing and copyright are available from the Copyright Licensing Agency website and you can download this National Archives guide to copyright and related rights (PDF).

Privacy

Any personal data collected through this website will be treated as confidential in line with the principles of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). 

Your personal data

This privacy notice explains how GCPH collects and processes the personal data you share with us. By collecting this information GCPH is acting as a data controller.

Why we need it and the legal basis for processing your data

To process any quieries from our contact form, we collect your basic personal data such as name, email address, (sometimes a phone number) and the organisation for which you work (if applicable). We only collect the data we need in order to provide and oversee this service to you. When we collect this data we ask for your consent for us to use it for the purpose indicated.

We may also automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy below for more details about this. 

What we do with your data

The data we collect will be processed by staff at GCPH.

This information is stored securely on our database until such time as you choose to unsubscribe from receiving updates. If you no longer wish to receive our newsletters and other updates, you may opt-out of receiving these communications by clicking the unsubscribe option on any email communication received, via our website or by contacting us.

We do not share your information with anyone out with GCPH.

What are your rights?

You can request access to the information we process about you at any time. If at any point you believe that the information we process relating to you is incorrect, you can request to see this information and may request to have it restricted, corrected or, erased. You may also have the right to object to the processing of data and the right to data portability.

If you wish to exercise any of these rights, please email Jennie Coyle

Complaints

If you wish to raise a complaint on how we have handled your personal data, you can contact NHS Greater Glasgow and Clyde who will investigate the matter. The Information Governance Manager can be contacted by email.

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office.

Links

This website contains links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Cookies

Our website uses Google Analytics cookies to measure use of the website, including number of visitors, which pages are viewed, and how frequently they are viewed. This helps to determine what is popular and can influence future content and development. The information collected by us will include IP Address, pages visited, browser type and operating system. The data will not and cannot be used to identify any user personally.

Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. You will find further information online for your preferred web browser.

Log files

Log files stored on our web server allow the recording and analysis of users' use of the website, such as pages accessed, client IP address, time, date, etc. Log files do not contain any personal information. These are standard log files as used by the majority of websites.

Access further information on cookies