Targets and strategies

Education Service – Glasgow Council

Education Service – Glasgow Council

Glasgow’s new ten year Single Outcome Agreement (SOA) 2013 will be agreed by CPP partners by Summer 2013. It will focus on three key priority areas where Community planning partners in the city believe that they can achieve better outcomes for residents by working more collaboratively and integrating services.

The priorities are: alcohol, youth employment and vulnerable people. A further focus for the new SOA will be to tackle persistent inequalities within specific targeted neighbourhoods in the city.

The new SOA for Glasgow will be accompanied by a Performance Management Framework that will set out how the CPP will track the difference being made over time through a series of performance measures. The framework will consist of a small core of high level outcome measures around the themes of alcohol, youth employment, vulnerable people, and also in the target neighbourhoods.

These will be supplemented by a series of more detailed outcome/output measures linked to the specific activities undertaken by Community Planning partners to achieve better outcomes for residents. The new SOA Performance Management Framework will establish baselines, comparator areas, milestones and targets for the CPP for each of the outcomes in the ten year SOA.

Glasgow City Council's Strategic plan: 2012 to 2017 sets out the Council's priorities for the next 5 years.  It is focused on economic growth and resilience for the city and its communities.

Supporting the delivery of the local outcomes are a number of strategies and policies that set out a strategic framework and specific details of how the various agencies in Glasgow plan to deliver the outcomes in the short and long-term.

The Education Services Annual Service Plan and Improvement Report provides relevant information on the services’ performance to a range of interested parties.  This includes service users, members of the public, staff within the service, other agencies, and elected members of the Council.  

The Education Services Annual Service Plan and Improvement Report and the Summary Report for 2014 can be found via this link:

 Education Services are also required to produce an annual Standards and Quality Report against the five National Priorities for Education which can also be found on this link. 


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